Please check our compatibility guide before you order, if your phone is listed please check it's compatible with the item you want to order. If your phone isn't listed then it is not compatible with our service. We test and add new handsets constantly so please check the guide for updates.

If your handset isn't listed in our compatibility guide then it may not be compatible with our service. Handsets are added when we are confident that they are compatible with our service. If you are sure that your handset is compatible with the item you want they it may work, but please be aware that we do not give refunds for orders placed that have been sent to mobile phones not listed in our compatibility chart.

If your network is not listed then you will not be able to receive items from us. We are constantly expanding the range of networks we can deliver to so please check back soon for updates.

We deliver to the following countries:
Europe: UK, Ireland, Germany, Austria, Belgium, Switzerland, Denmark, Spain, Finland, France, Gibraltar, Greece, Italy, Liechtenstein, Luxembourg, Malta, Netherlands, Norway, Portugal, Sweden
Rest of World: USA, Australia, New Zealand, Canada, India, Taiwan
On the website select your country from the drop-down menu for specific ordering information. If you country is not in this list then we cannot deliver items to you at the moment. We are constantly expanding the number of countries we can deliver to so please check back for updates.

1. Select your handset on the website to view the items available to order and for ordering information
2. Ensure you have the details of the mobile phone you want the item(s) sent to (phone number, make and model, network)
3. Click "Get now!" to view ordering options.

Some mobile phone operators block calls to premium rate numbers. Try calling again from a landline, you do not need to call from the phone you want the item to be delivered to.

Orders are processed immediately and most items are received within minutes but sometimes due to network traffic items may take up to 24 hours to be received. If your order has not arrived after 24 hours then please contact us via the contact form or automated helpline number on the website so that we can look into the problem for you.

Please contact us via the contact form or automated helpline number on the website so that we can look into the problem for you.

If you cannot find an item you want, don't despair! Click here to submit your request to us and we will do our best to get the item for you.

Polyphonic ringtones must be downloaded, they cannot be sent directly to your phone. Before you order please make sure that the WAP or GPRS service is enabled on your phone.

We will send you a text message either containing a website address or a bookmark which you will need to go to using WAP/GPRS where you can download your tone. We cannot send the tone directly to your phone.

1. You will be sent an SMS message containing a link to a WAP site. The link will either be stored in your text message inbox or in your 'web', 'browser' or 'services' menu. If you cannot find the message in your text message inbox, it is most likely stored in your 'services' or 'browser' message inbox, your user manual should indicate where service / push messages are stored on your handset.

2. Once you have found the WAP link, connect to the link's address using your handset's WAP browser. If the message is in your text message inbox and you cannot connect directly from there, enter the full address (copying and pasting is possible on most handsets) into your WAP browser and connect. Please note, you cannot download the content in your PC's web browser.

3. Once connected to the WAP site, select the "Download" link and your content will be downloaded. You will be prompted to save the content, please make sure you select the SAVE option to save it to your phone.

Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

Clear the cache in your WAP browser before you try accessing the address again. There will be a menu option for this in the WAP area on your phone (turning your phone off then on again should also clear the cache). The link for your ringtone will expire after you attempt to download the tone, if necessary we will reactivate the link and resend to your mobile at no extra charge.
Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

To activate your Polyphonic Ringtone (Nokia menu names) select the "Profiles" menu and then the profile you want to change, select "Customize" or "Personalise" and then "Ringtone". Make sure the profile you activate your new Polyphonic Ringtone on is the current profile on your phone.
Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

Java games must be downloaded, they cannot be sent directly to your phone. Before you order please make sure that the WAP or GPRS service is enabled on your phone.

We will send you a text message either containing a website address or a bookmark which you will need to go to using WAP/GPRS where you can download your Java game. We cannot send the game directly to your phone.

1. You will be sent an SMS message containing a link to a WAP site. The link will either be stored in your text message inbox or in your 'web', 'browser' or 'services' menu. If you cannot find the message in your text message inbox, it is most likely stored in your 'services' or 'browser' message inbox, your user manual should indicate where service / push messages are stored on your handset.

2. Once you have found the WAP link, connect to the link's address using your handset's WAP browser. If the message is in your text message inbox and you cannot connect directly from there, enter the full address (copying and pasting is possible on most handsets) into your WAP browser and connect. Please note, you cannot download the content in your PC's web browser.

3. Once connected to the WAP site, select the "Download" link and your content will be downloaded. You will be prompted to save the content, please make sure you select the SAVE option to save it to your phone. Your game may take up to 3 minutes to download. DO NOT disconnect during the download!

Your handset may not seem like it's downloading anything. Please wait for at least 5 minutes before pressing any keys. Once downloaded your handset will report that the download was successful.

Please note that your new game may be stored in your "Applications" directory and not your "Games" directory.

Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

Clear the cache in your WAP browser before you try accessing the address again.

1. Check your phone's free memory available. If you are able to see the description of the game on your phone, it should say how much memory it requires, and if your phone's free memory is less than this, you will need to delete some other games to make room. Check your phone's manual for details on this limitation and what sort of things you can safely delete.

2. Check if you are able to access other WAP sites, if you can't try contacting your network to send the correct settings to your handset. Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

Your new game may be stored in your "Applications" directory and not your "Games" directory.
Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

Colour backgrounds must be downloaded, they cannot be sent directly to your phone. Before you order please make sure that the WAP or GPRS service is enabled on your phone.

We will send you a text message either containing a website address or a bookmark which you will need to go to using WAP/GPRS where you can download your background. We cannot send the background directly to your phone.

1. You will be sent an SMS message containing a link to a WAP site. The link will either be stored in your text message inbox or in your 'web', 'browser' or 'services' menu. If you cannot find the message in your text message inbox, it is most likely stored in your 'services' or 'browser' message inbox, your user manual should indicate where service / push messages are stored on your handset.

2. Once you have found the WAP link, connect to the link's address using your handset's WAP browser. If the message is in your text message inbox and you cannot connect directly from there, enter the full address (copying and pasting is possible on most handsets) into your WAP browser and connect. Please note, you cannot download the content in your PC's web browser.

3. Once connected to the WAP site, select the "Download" link and your content will be downloaded. You will be prompted to save the content, please make sure you select the SAVE option to save it to your phone.

Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

Realtones and text alerts must be downloaded, they cannot be sent directly to your phone. Before you order please make sure that the WAP or GPRS service is enabled on your phone.

We will send you a text message either containing a website address or a bookmark which you will need to go to using WAP/GPRS where you can download your tone. We cannot send the tone directly to your phone.

1. You will be sent an SMS message containing a link to a WAP site. The link will either be stored in your text message inbox or in your 'web', 'browser' or 'services' menu. If you cannot find the message in your text message inbox, it is most likely stored in your 'services' or 'browser' message inbox, your user manual should indicate where service / push messages are stored on your handset.

2. Once you have found the WAP link, connect to the link's address using your handset's WAP browser. If the message is in your text message inbox and you cannot connect directly from there, enter the full address (copying and pasting is possible on most handsets) into your WAP browser and connect. Please note, you cannot download the content in your PC's web browser.

3. Once connected to the WAP site, select the "Download" link and your content will be downloaded. You will be prompted to save the content, please make sure you select the SAVE option to save it to your phone.

Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

Clear the cache in your WAP browser before you try accessing the address again. There will be a menu option for this in the WAP area on your phone (turning your phone off then on again should also clear the cache). The link for your tone will expire after you attempt to download the tone, if necessary we will reactivate the link and resend to your mobile at no extra charge.
Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.

To activate your tone (Nokia menu names) select the "Profiles" menu and then the profile you want to change, select "Customize" or "Personalise" and then "Ringtone" or "Message Alert Tone". Make sure the profile you activate your new tone on is the current profile on your phone.
Still not sure? Check your handset's user manual for instructions. If this still doesn't help then please contact our support department using the link on the website.